One of the key values of Vinibuoni is the trust our customers have. For this reason, we would never exploit or misuse this trust. We respect your privacy. The objective of Vinibuoni is to help our customers make purchases as easily, safely and satisfactorily as possible.
We would also, of course, like to contact you from time to time to explain some of the offers we have, to help you choose more goods to purchase, or to request more information from you so as to personalize and improve your visits to our website. We also use this information for statistical purposes to improve our competitiveness. If any personal details are not needed, we will tell you so, or if you are no longer interested in receiving any part of our information, tell us and we will stop sending it to you.
Who oversees handling my personal details?
All the personal details collected by Vinibuoni are compiled in databases under the responsibility of Vinibuoni Trading SRL.
Vinibuoni Trading SRL, registered office in Bucharest, Sector 3, 12-14 Nicolae G. Caramfil Street, Building B, Section A, 11C Floor, 1st District, tax ID number 28326059, registered with the Bucharest Trade Registry under no. J40/4425/2011,.The personal details we collect will be processed in accordance with Organic Law 3/2018, of December 5, regarding data protection and guarantee of digital rights, and Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016, known as the General Data Protection Regulations (GDPR).
What kind of details do you collect?
We collect two kinds of personal details through the pages of Vinibuoni: personal details provided directly by the customer, and details collected automatically as the customer browses our webpage. Personal details are collected confidentially and directly from our customers via the different forms to fill in on our website or via messages customers send to one of our contact addresses. These details include: email address, name and surnames, delivery and billing addresses, contact phone number, bank card details, date of birth, and the password the customer chooses. The automatically-collected data includes the following: IP address; device (computer, mobile phone, tablet), operating system, and browser used; and visitors log and browsing history via our own or third-party cookies.
What are my details used for?
We only use your email address with which you subscribed to the Vinibuoni Newsletter to send you our newsletters with offers, promotions, new products, and other news related to the world of wine and the goods we sell at Vinibuoni. If you have given us your email address for us to inform you when an out-of-stock product becomes available again, it will only be used for this purpose. Email addresses registered when you make an order, as well as the other personal details needed to provide the service requested (i.e. process and deliver the order following the customer's conditions), will only be used for this purpose, or to keep you informed about the status of your orders from Vinibuoni, to inform you of any aspects related to your purchase or subscriptions, to inform you of questions relating to your personal details (for example, possible errors, or deadlines for personal details or services), or to inform you of updates regarding our date protection rules. As a supplement to our principal service — delivering your purchases — Vinibuoni will also use your email address in a controlled and specific way to inform you of our different offers or other services. You can choose to unsubscribe and stop receiving this information at any time without affecting the main purpose of our communications with you.
Under no circumstances will this data be used to send publicity nor will it be given to third parties, except for those with whom Vinibuoni has a contract necessary to provide their services, i.e. payment platforms or courier services. Our customer assessment and review service is also managed by a third party (Trusted Shops). If customers decide to use this service, Vinibuoni will pass on your email address and order reference number to this firm for them to manage your request and verify any reviews you may wish to make. In each of these cases Vinibuoni Trading SRL, takes all necessary measures to guarantee the data privacy of users when this data is used by third parties.
The IP access address is used to provide each customer with the most appropriate service with regards to their geographical location and to compile information for statistical purposes for Vinibuoni to be able to improve our services.
We use information about some technical aspects of your browsing on Vinibuoni (device, operating system and browser used) in order to adapt our services better to each user's needs and for statistical purposes. Under no circumstances will this information be given to third parties.
Information compiled via browser cookies is used for these purposes (see our Cookies policy):
Can I refuse to provide my personal details?
We request very few personal details at Vinibuoni and most of them are essential for us to provide the service our customers have requested. Any personal details which are optional are marked as such and their purpose explained on our website. It is not necessary to provide these details if you don't want to.
Will my details be given to third parties?
Your details will not be given to third parties without your agreement, unless it is for legal reasons or to carry out a service you have requested. As mentioned above, this is closely controlled to ensure we only transfer the essential data for each case and making sure the third parties involved fulfil the current legislation regarding data protection.
Can I modify or eliminate my data?
Depending on the data in question, this can be done directly via the personal area of My account, or by changing the cookies settings on your browser, or you can request us to do it either by email to [email protected] or by writing to the following address: